Refund Policy
Refund & Cancellation
This Refund Policy explains payment terms, cancellation conditions, and refund-related guidelines for all Branding Guide services and digital solutions.
No Refund Policy
Branding Guide follows a strict No Refund Policy. Once payment has been made for any service, design, development, branding, or digital solution, it will not be refunded under any circumstances.
Advance Payment Requirement
Clients are required to pay 50% advance payment before the project begins. This amount covers planning, research, creative work, and project allocation and is completely non-refundable.
Final Payment
The remaining 50% payment must be completed before final delivery, deployment, or transfer of project files, website access, or design assets.
Project Cancellation
If a client decides to cancel the project after work has started, no refund will be issued for any payments already made.
Revisions & Support
Reasonable revisions are provided within the agreed project scope. Additional features, redesign requests, or out-of-scope work may require extra charges.
Payment Disputes
Clients are encouraged to contact Branding Guide directly before initiating payment disputes or chargebacks.
Policy Updates
Branding Guide reserves the right to modify or update this Refund Policy at any time without prior notice.
Need Help?
Contact Branding Guide
If you have any questions regarding our policies, payments, refunds, or services, feel free to contact our support team anytime.